To maintain these values and for the mutual benefit, understanding and happiness of our guests and clients and Kebaya Dining Room, we politely ask all our guests and clients to be aware of the following terms and conditions:
Reservations
- Kebaya Dining Room is pleased to welcome advanced reservations in our restaurant, and given our limited capacity, we strongly recommend them
- Reservations can be made by phone or email or online
- All reservations are subject to confirmation by a member of Kebaya Dining Room staff
- Kebaya Dining Room cannot be held responsible for online reservations which have not been communicated to a member of Kebaya Dining Room staff by a third party
- We reserve the right to release reserved tables to other customers if you arrive 15 minutes or more after your reservation time in our restaurant diary
- We reserve the right to withdraw the ability to take reservations during exceptionally busy periods or on special occasions
Group booking are subject to the terms and conditions in the section below.
Group bookings
- We aim to be a relaxing, sociable and friendly venue and as such do our best to be accommodating of larger parties wherever possible, subject to availability and operational factors.
- Reservations for parties of 10 or more persons are additionally subject to:
A holding deposit of 50% will be required to secure your booking, which is deductiblee from your total bill or can be refunded direct to the original payer.
Group reservations remain provisional until such a deposit has been made and as such the reservation could be withdrawn if required by other guests who have paid a deposit
Deposits are non-refundable if you do not show up
As a general rule and especially on Thursday, Fridays, Saturdays and on special occasions during the year, we request that group parties book into one of two sittings: (i) 5/6pm-8pm; or (ii) 8.30pm-11pm
Pre-ordering may be requested, especially on busy nights
A discretionary service charge of 10% will be added to your food and drink bills (see also section on service charges)
- Reservations for parties of 15 or more persons are further subject to:
An additional holding deposit will be required, making a total of 100
Large group reservations will be subject to the agreement and confirmation of the Proprietors, Restaurant Manager or Front of House Manager only
Pre-ordering will generally be required, regardless of the day or time of week; special set menu deals/banquets can be arranged and are encouraged
The number of persons in a large group will be deemed to be the agreed final number as informed to a member of Kebaya Dining Room staff at least 48 hours in advance of the reservation
We reserve the right to charge for any person who does not show up in a large group if less than 48 hours’ notice is given; based on the agreed set menu price per person or the average cost per person of a typical meal at Kebaya Dining Room
Any party of over 40 persons will be deemed to be exclusive use of the restaurant and will therefore be subject to the minimum spend requirements (see section on private functions below).
Opening times
At the time of writing, the restaurant is open Tuesday to Thursday 6pm to 11pm and Friday to Sunday 5pm to 11pm
Last orders are normally half an hour before closure though we reserve the right to alter that without notice for operational reasons
On occasions it may be necessary to close the restaurant, such as for a private function (see section below on private functions), and wherever possible such closures are advertised in advance on our website
We reserve the right to alter our opening times without advanced notice; under such circumstances an announcement will be made on the front door of the restaurant
Note that some special offers (see section below) are subject to time restrictions
Service Charges
A discretionary service charge of 10% is added to all food and drink bills relating to tables of 6 or more persons
All tips are shared amongst all staff both front and kitchen
We reserve the right to add a service charge on other occassions at the discretion of the owner or manager.
Special offers
Special offers are normally available at any time, as published on our menu, website, websites of third parties and/or our Special’s blackboard
At the time of writing our current special offer is Two Courses for 14.95 available all evening Tuesday,Wednesday, Thursday and Sunday and BEFORE 7PM on Friday and Saturday. On Fridays and Saturdays guests must be seated and ordered BEFORE 7PM to qualify for the offer.
The cut-off for time-restricted offers is deemed to be the time you were seated and therefore we cannot honour such offers if you are late arriving for your table
All set price deals are not eligible for discounts (see section below on take-out and delivery)
We reserve the right to withdraw or alter any special offer without notice, for example on special occasions or particular times of the year, e.g. Christmas & New Year
We also reserve the right to add restrictions on special offers for group bookings, as notified to you in advance.
Take-out and delivery
At the time of writing, food is available to collect and take-away from the restaurant at a 15% discount on our published la carte prices
At the time of writing, food is no longer available for delivery, except by special arrangement for significant pre-orders.
Discounts are not valid with any other special offer (see also section on special offers below), including our two courses for 14.95 deal.
Take-outs are normally prepared by our chefs within 20-30 minutes, subject to availability and the busyness of the restaurant at the time of ordering; any time given by a member of Kebaya Dining Room staff will be an estimated time only
We reserve the right the decline take-out orders during special occasions or exceptionally busy periods in the restaurant.
Private functions
We enjoy catering for private functions for a wide variety of occasions by special arrangement with the Proprietors
Hire of Kebaya Dining Room as a venue and exclusive use of the restaurant is subject to a holding deposit and minimum spend requirements and/or hire charge, as informed by the Proprietors or member of the Kebaya Dining Room management team
Private functions are subject to a written quotation by the Proprietors or member of the Kebaya Dining Room management team
All quotations are subject to a service charge and VAT at the rate current at the time of issue
All private functions are subject to the conditions of our premises licence and planning consent
A fee will be payable should a temporary variation to our licence be required for a particular event and, in any case, be subject to the respect of our residential neighbours
Further terms and conditions may be attached to a quotation.
Bespoke catering
We enjoy catering for off-site functions for a wide variety of occasions by special arrangement with the Proprietors
Outside catering is subject to a written quotation by the Proprietors or member of the Kebaya Dining Room management team
All quotations are subject to VAT at the rate current at the time of issue, and may be subject to a service charge if serving/waiting staff are to be provided by Kebaya Dining Room
Any catering event will not, under any circumstances, be honoured without an agreed deposit being paid
We also reserve the right to insist on a contract to be signed by a client before a catering event can be carried out
Further terms and conditions will be attached to a quotation and/or contained within a contract.